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Online Short Courses

All our short courses listed below are accredited units from the SIT30222 Certificate III in Travel Qualification
We also offer non-accredited versions of each short course listed - please contact us for further information on these cour

Amadeus Reservations







Customer Service


customer service

dom/int airfares

amadeus reservations

Learn how to use the Amadeus Reservation GDS system book flights, fare quote and create customer bookings with a real reservation system

(note this is not e-learning)

Learn how to construct and calculate Domestic & International Airfares for all types of different itineraries includes a comprehensive array of airfares, terminology, use of a reservation system plus RTW fares

Learn the art of handling difficult clients and unexpected customer service issues that occur in the travel industry.

Become a Customer Service Superstar!

for further information on the above courses just click on the image




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Booking Procedures


Travel Products pic.png




travel products

booking procedures


Learn how to find information for your clients quickly and efficiently with tips on how to narrow down your searches to find those unique and exciting destination experiences your clients are looking for

Learn how to prepare a quote for a client, how to make the reservation with a supplier, and how to set up client files and reconcile payments

Learn how to access the best prices and packages and how to choose the ‘right’ suppliers

for further information on the above courses just click on the image

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Work, Health

& Safety



The Travel & Tourism Industry


travel & toursim

work, health & safety

selling travel

Brush up on your selling technique and learn how to beat your competitors and make sales using simple strategies that really work

Do you know exactly what your responsibilities are when it comes to working safely?

This course is a must for everyone who wants to stay healthy and safe at work.

Learn all about the travel & tourism industry, its structure, relevant laws and the ethical issues you need to know to work in the travel industry

for further information on the above courses just click on the image

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