Certificate III in Travel SIT30216
SIT30216 Certificate III in Travel
Are you ready to take the first step to a career change or maybe start your own home-based travel business? Then this is the right course for you!
SIT30216 Certificate 3 in Travel is a nationally accredited, travel industry endorsed qualification offered through The Learning Collaborative (RTO 32350), with Travel Training Australia delivering the course on their behalf. The award-winning trainers from Travel Training Australia are travel industry specialists who are keen to share their knowledge and expertise to help you succeed.
Learn all about exciting new trends in the ever-changing travel and tourism industry and acquire the essential skills you will need in customer service, smart selling, reservations, Amadeus and advanced airfare construction. Enjoy a specialised course that includes up to date, relevant and ‘real-world’ travel training. Designed and written in-house by travel professionals and airfare experts, you will receive the best possible training and practical experiences to be job ready in your new career.
There is also a unique opportunity to join a Host Travel Agency and run your own home-based travel business, or you can pursue a variety of rewarding career options in the travel industry. It’s a great time to become a Travel Advisor, Personal Travel Consultant, Itinerary Designer, Luxury Travel Planner, Travel Concierge, Corporate Consultant, Airline Sales or Reservations Agent or Wholesale Consultant just to name a few exciting roles.
AFTA Accredited Training Provider
The Learning Collaborative (Travel Training Australia) is an AFTA (Australian Federation of Travel Agents) accredited training provider so you can be assured of the highest quality and service. Graduates of this course are highly regarded by the travel industry and this qualification is endorsed by AFTA and ATAS (AFTA Travel Accreditation Scheme).
On successful completion of this course you will be awarded a nationally recognised, fully accredited SIT30216 Certificate III in Travel qualification issued by The Learning Collaborative.
Course Fees (New Year New Career Special)
Click this link to contact us for course fees and affordable payment plans
Payment Options
Direct Credit Bank Transfer or Credit Card via PayPal (surcharge applies)
Email Accounts of GMail, Yahoo, Hot Mail
Please check your junk and/or spam folders if you do not receive a reply within 24 hours.
Entry Requirements / Minimum Age
There are no specific entry requirements for this course, however you must have successfully completed year 10 (or equivalent) with a satisfactory pass in English or have relevant experience and/or qualifications that indicate your ability to complete the course. A good command of the English language is essential, as you will need to demonstrate satisfactory skills in verbal and written communication. You must be at least 16 years old to enrol in this qualification and a parent or guardian must sign the enrolment form if you are under the age of 18.
Course delivery mode
100% online
Duration of Course
You can learn at your own pace, but as a guideline if you study 20 hours per week you may complete the entire course within 6 months. Alternatively, you can choose to complete the course over 12 months with 10 hours study per week. If you are familiar with the content, or dedicate more time to the course, you may fast track the learning and assessment and finish the qualification in less than 6 months. On enrolment, you will receive an Individual Learning Plan outlining your preferred course duration.
Units of study
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SITTIND001 Source and use information on the tourism and travel industry
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SITTTSL002 Access and interpret product information
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SITTTSL003 Provide advice on international destinations
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SITTTSL004 Provide advice on Australian destinations
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SITTTSL005 Sell tourism products and services
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SITTTSL006 Prepare quotations
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SITTTSL008 Book supplier products and services
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SITTTSL009 Process travel-related documentation
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SITTTSL010 Use a computerised reservations or operations system
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SITTTSL012 Construct normal international airfares
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SITTTSL013 Construct promotional international airfares
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SITXCCS006 Provide service to customers
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SITXCOM002 Show social and cultural sensitivity
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SITXWHS001 Participate in safe work practices
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SITTTSL014 Construct advanced international airfares
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SITTTSL011 Source airfares for domestic flights
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SITTTSL001 Operate online information systems
Language, Literacy and Numeracy
We understand some people require more time than others to complete reading, writing and numeracy tasks and to ensure we have an accurate understanding of your support needs we can offer you a Language, Literacy and Numeracy assessment prior to enrolment. The results will indicate any additional learning requirements or support that you may require. Further details can be found in The Learning Collaborative student handbook or alternatively, contact us for more information.
Support Service
You will receive periodic contact from your facilitator to talk through course content and assessments, and to discuss any issues you might be having. Support services are available via email, Skype or telephone when required.
Computer Skills and Requirements
The learning platform (Cloud Assess) is unique as you can use any smart device such as a smartphone, tablet, laptop or desktop PC to complete the course. We do however; recommend you use a desktop or laptop for Amadeus and Airfares training. You will need Internet connection and relatively fast bandwidth. This can be through 3G/4G mobile networks or through Wifi where available. Some assessments require Microsoft Excel and Word software to complete the tasks. Apple Mac running Parallels or Micosoft Word for Mac (Version 15.33 recommended) will enable you to access this software. If you are using a tablet or other mobile device, we encourage you to speak with your facilitator to discuss alternative options available for accessing documents.
General Computer Specifications
Microsoft Office 2010 (Recommended)
Adobe Reader 2017 or equivalent
Adobe Flash Player 10 or higher
Printer/Scanner
2GB Ram (4GB recommended)
Microsoft Windows user:
Microsoft Windows 10 (Recommended)
Apple Mac User:
OS X 10.11 (Recommended)
Recording devices:
You will be required to upload voice recordings in some assessment tasks and access to a smartphone with a recording App such as Voice Memo (Iphone), Voice Recorder (Android), I-talk or similar is recommended. Alternatively, you can use a Desktop or Laptop with either QuickTime Player or Voice Recorder to record the answers as required.
A video recording device (smartphone is acceptable) and associated software will be required to record, save and upload videos.
You may need to access software such as Windows Media Player, Adobe Reader to view online videos and images. These can be found on the Internet and downloaded for free.
You will need basic computer skills including the ability to:
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Create, save and edit Microsoft office documents (including Word, Excel)
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Access and search the Internet
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Download and save documents from a variety of websites
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Record and save an audio message and/or video using a Smartphone or mobile device
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Upload recordings from a mobile device to your computer
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Upload files and images onto the Learning Management System
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Access Dropbox links
The Learning Collaborative Course Prospectus
For more information please view a detailed course prospectus:
The Learning Collaborative Student Handbook
For more information please view the student handbook:
