SIT30216 Certificate III in Travel 

        Ask us today about fully subsidized training! 
If you meet the eligibility criteria there may be no cost to you to study this qualification. 

International travel is back!  

After much anticipation, travel is finally on the move again and with it comes a high demand for travel agents. 

The industry has lost nearly one third of its travel agents and this means lots of employment and business opportunities into the future.  

Before the pandemic, 70% of Australia’s international travel was booked through a travel agent and this is expected to rise dramatically as travel becomes more complex. 

Travellers who would normally book on the internet are seeking expert advice, support and reassurance from travel agents.

Start your travel career by studying the Certificate III in Travel with Travel Training Australia and be part of the great travel reset! 

There has never been a better time to become part of this great industry.



SIT30216 Certificate III in Travel

Are you ready to take the first step to a career change or maybe start your own home-based travel business? Then this is the right course for you.

Ask us today about fully subsidized training!  If you meet the eligibility criteria there may be no cost to you to study this qualification.  There has never been a better time to enrol and take the first step towards your travel career.


​SIT30216 Certificate III in Travel is a Nationally Accredited, travel industry endorsed qualification. 

This course is delivered on behalf of The Learning Collaborative.

It is the responsibility of Travel Training Australia to recruit, enrol, support, train and assess students undertaking this course.

The Learning Collaborative, in consultation with Travel Training Australia is responsible for support and certification of all students enrolled in this course.

The award-winning trainers from Travel Training Australia are travel industry specialists who are keen to share their knowledge and expertise to help you succeed. 


Learn all about exciting new trends in the ever-changing travel and tourism industry and acquire the essential skills you will need in customer service, smart selling, reservations, Amadeus and advanced airfare construction. Enjoy a specialised course that includes up to date, relevant and ‘real-world’ travel training.  Designed and written in-house by travel professionals and airfare experts, you will receive the best possible training and practical experiences to be job ready in your new career. 


There is also a unique opportunity to join a Host Travel Agency and run your own home-based travel business, or you can pursue a variety of rewarding career options in the travel industry.  It’s a great time to become a Travel Advisor, Personal Travel Consultant, Itinerary Designer, Luxury Travel Planner, Travel Concierge, Corporate Consultant, Airline Sales or Reservations Agent or Wholesale Consultant just to name a few exciting roles.

AFTA Accredited Training Provider

The Learning Collaborative (Travel Training Australia) is an AFTA (Australian Federation of Travel Agents) accredited training provider so you can be assured of the highest quality and service. Graduates of this course are highly regarded by the travel industry and this qualification is endorsed by AFTA and ATAS (AFTA Travel Accreditation Scheme).  

On successful completion of this course you will be awarded a nationally recognised, fully accredited SIT30216 Certificate III in Travel qualification issued by The Learning Collaborative.


Course Fees

Ask us about fully subsidised training - including RPL (Recognition of Prior Learning)

Click this link to contact us for special reduced course fees and affordable payment plans


Payment Options

Direct Credit Bank Transfer or Credit Card via PayPal (surcharge applies)


Email Accounts of GMail, Yahoo, Hot Mail 

Please check your junk and/or spam folders if you do not receive a reply within 24 hours. 


Entry Requirements / Minimum Age

There are no specific entry requirements for this course, however you must have successfully completed year 10 (or equivalent) with a satisfactory pass in English or have relevant experience and/or qualifications that indicate your ability to complete the course.  A good command of the English language is essential, as you will need to demonstrate satisfactory skills in verbal and written communication. You must be at least 16 years old to enrol in this qualification and a parent or guardian must sign the enrolment form if you are under the age of 18.

Course delivery mode

100% online


Duration of Course
You can learn at your own pace, but as a guideline if you study 20 hours per week you may complete the entire course within 6 months. Alternatively, you can choose to complete the course over 12 months with 10 hours study per week. If you are familiar with the content, or dedicate more time to the course, you may fast track the learning and assessment and finish the qualification in less than 6 months.  On enrolment, you will receive an Individual Learning Plan outlining your preferred course duration.


Units of study


  • SITTIND001      Source and use information on the tourism and travel industry

  • SITTTSL002      Access and interpret product information

  • SITTTSL003      Provide advice on international destinations 

  • SITTTSL004      Provide advice on Australian destinations

  • SITTTSL005     Sell tourism products and services

  • SITTTSL006     Prepare quotations

  • SITTTSL008     Book supplier products and services

  • SITTTSL009     Process travel-related documentation

  • SITTTSL010     Use a computerised reservations or operations system

  • SITTTSL012     Construct normal international airfares

  • SITTTSL013     Construct promotional international airfares

  • SITXCCS006    Provide service to customers

  • SITXCOM002   Show social and cultural sensitivity

  • SITXWHS001   Participate in safe work practices

  • SITTTSL014    Construct advanced international airfares

  • SITTTSL011    Source airfares for domestic flights

  • SITTTSL001    Operate online information systems 



Language, Literacy and Numeracy

We understand some people require more time than others to complete reading, writing and numeracy tasks and to ensure we have an accurate understanding of your support needs we can offer you a Language, Literacy and Numeracy assessment prior to enrolment. The results will indicate any additional learning requirements or support that you may require. Further details can be found in The Learning Collaborative student handbook or alternatively, contact us for more information.


Support Service

You will receive periodic contact from your facilitator to talk through course content and assessments, and to discuss any issues you might be having. Support services are available via email, Skype or telephone when required. 


Computer Skills and Requirements

The learning platform (Cloud Assess) is unique as you can use any smart device such as a smartphone, tablet, laptop or desktop PC to complete the course.  We do however, recommend you use a desktop or laptop for Amadeus and Airfares training. You will need Internet connection and relatively fast bandwidth. This can be through 3G/4G mobile networks or through WIFI where available.  Some assessments require Microsoft Excel and Word software to complete the tasks.  Apple Mac running Parallels or Microsoft Word for Mac will enable you to access this software.  


General Computer/Software Specifications

Microsoft office 2019 or Microsoft 365

Adobe Reader

Adobe Flash Player


2GB Ram (4GB recommended)

Microsoft Windows user:

Windows 10

Apple Mac User:

macOS Big Sur


Recording devices:

You will be required to upload voice recordings in some assessment tasks and access to a smartphone with a recording App such as Voice Memo (IPhone), Voice Recorder (Android), I-talk or similar is recommended.  Alternatively, you can use a Desktop or Laptop with either QuickTime Player or Voice Recorder to record the answers as required.

A video recording device (smartphone is acceptable) and associated software will be required to record, save and upload videos.

You may need to access software such as Windows Media Player, Adobe Reader to view online videos and images.  These can be found on the Internet and downloaded for free.




You will need basic computer skills including the ability to:

  • Create, save and edit Microsoft office documents (including Word, Excel)

  • Access and search the Internet

  • Download and save documents from a variety of websites

  • Record and save an audio message and/or video using a Smartphone or mobile device

  • Upload recordings from a mobile device to your computer

  • Upload files and images onto the Learning Management System

  • Access Dropbox links



The Learning Collaborative Course Prospectus

For more information please view a detailed course prospectus:

TLC Course Information

The Learning Collaborative Student Handbook

For more information please view the student handbook:

TLC Student Handbook

Travel training Australia Certificate III in Travel
Travel Training Australia Enrol Now